Paintless Dent Repair Frequently Asked Questions

PDR FAQ’s

1) What is Paintless Dent Repair?

2) Why is Paintless Dent Repair better than traditional dent reapir?

3) Does Paintless Dent Repair work on hail damage?

4) Is Paintless Dent Repair covered by insurance?

5) Does PDR work on door dings & creases?

6) What kinds of damage does PDR NOT work on?

7) What are the benefits of paintless dent repair

8) How does Paintless Dent Repair work?

What is Paintless Dent Repair?

Paintless dent repair is an environmentally friendly dent repair technique that reshapes the painted exterior surface of your vehicle, restoring it back to its original factory-like form.

Why is Paintless Dent Repair better than traditional dent repair?

Paintless dent repair is not only a lot less expensive than traditional dent repair, but it also takes a lot less time. Traditional dent repair fills in the dents on your vehicle with filler & paint, and then paint matching is needed to complete the process. The dents on your vehicle are not actually fixed but instead covered up. This helps to depreciate your vehicle’s resale value. Paintless dent removal utilizes a light massaging technique restoring your vehicle’s surface and removing the dent in whole. There is also no paint matching needed with PDR.

Does Paintless Dent Repair work on hail damage?

Yes! Paintless dent repair is actually the best technique to utilize for hail damage repair. Keep in mind that it may take a little longer than any normal paintless dent removal service, due to the fact that hail often leaves a lot of little dings throughout the vehicle

Is Paintless Dent Repair covered by insurance?

Yes, PDR is covered by most insurances, although the cost of the service is often a lot less than your insurance deductible

Does PDR work on door dings & creases?

Paintless dent repair is a great way to easily remove door dings from grocery store parking lots, or any other creases or dents from minor accidents. Having your car, truck or SUV inspected by a trained paintless dent removal expert can help to fully assess the damage on your vehicle & better outline the PDR process after that.

What kinds of damage does PDR NOT work on?

While PDR is great for 80-90% of auto body dents, dings, and creases it is not a great fit for all. Any dents or body damage that has damaged paint, are very deep, have sharp edges, torn or protruding metal, or are due to fender benders or damage that goes below the undercarriage of the vehicle, are not a good fit for paintless dent repair. Having your vehicle assessed by an experienced PDR professional will help you to determine if PDR is right for your vehicle.

What are the benefits of paintless dent repair?

Paintless dent repair comes with many benefits that include: it is environmentally friendly & leaves no carbon footprint. Saves time & is a lot more convenient than traditional dent repair. PDR is also a lot more cost-friendly & will help to increase the resale value of your vehicle. And the best part there is no major body work that needs to be done on your vehicle and no paint watching required!

How does Paintless Dent Repair work?

Experienced & trained paintless dent removal specialists utilize special tools & techniques to gently but effectively massage out dents, dings, and creases. A technician first assesses the dent, then preps the area. From there they need to get behind the dent where they will apply firm yet gentle pressure to help ease out the indented area. No fillers or paint is ever needed!

What is a Ceramic Coating?

A ceramic coating utilizes nano-ceramic technology to create a liquid polymer that is applied by hand to your vehicle. Once applied it bonds to your vehicle’s paint & top coat creating the ultimate, protective, glass-like shield. Ceramic coatings are 3 times stronger than factory topcoats and leave your car with incredible shine & gloss while also helping to protect it.

Why are ceramic coatings so expensive?

Ceramic coatings are pricey for a few reasons. One is because of the high-quality materials & advanced technology that goes into creating them. A ceramic coating also lasts longer than most of its alternatives and leaves you with not only vehicle protection but enhanced gloss & shine. In fact, you will never have to wax your car, truck, or SUV ever again. And hydrophobic capabilities make cleaning & maintaining your vehicle so much easier!

How are ceramic coatings applied?

A ceramic coating should always be applied by a professional for maximum results & longevity. That being said, the ceramic coating process can be broken down into steps. It is also important to note, the application process and the amount of time it takes greatly depends on the condition of your vehicle beforehand. The first step is to wash and prep the vehicle. Once this is done the next step is to correct any imperfections such as scratches or swirl marks. Next, a safe prepping solvent will be applied to your vehicle. Once the solvent has been applied the ceramic coating process begins. Depending on the package that you have chosen the application is repeated & leveled until the layers are complete.

How long do ceramic coatings last?

Ceramic coatings are permanent/semi-permanent and can not be washed away like wax and other known sealants. The longevity of your ceramic coating also greatly depends on how well you care for your vehicle and how well you maintain it. Should you want to have a ceramic coating removed it is best to seek the help of an experienced professional as it is no easy task.

How do you remove a ceramic coating?

As we mentioned before removing a ceramic coating is no easy task and should be handled by an experienced ceramic coating installation professional. Abrasion is used in the removal process and basically consists of utilizing wet sand, compound & polish.

Is a ceramic coating safe for my vehicle’s paint?

A ceramic coating is 100% safe for your vehicle’s paint and is actually 3 times stronger than a normal factory clear coat. It adheres to the porous surface of your vehicle and essentially creates a glass-like shield leaving your paint & vehicle looking better than it did when you drove it off the showroom floor!

If my car has pre-existing damage can a ceramic coating still be applied?

No, before a ceramic coating is applied any pre-existing damage needs to be addressed first. Not to worry, we can help with any dent removal or paint correction that may need to be done before installing a ceramic coating.

How long do I have to wait to wash my vehicle after a ceramic coating is applied?

It is best to wait 10-14 days before washing your vehicle for the first time after having a ceramic coating applied. This allows the coating to fully cure & harden. Should you notice any water spots, bird droppings, etc. on your vehicle before 10 days, make sure to remove it immediately. The coating is still a lot softer during this time, so make sure to be gentle when working on any dirty spots.

How long do ceramic coatings last?

If taken care of properly a ceramic coating could last a lifetime. Two huge factors in how long your coating will last include the quality of the ceramic coating application and also the quality of the product used. Keep in mind that you will always get what you pay for!

What Our Customers Are Saying...

Form and Finish Paintless Dent Repair

5.0

Based on 65 reviews

See all reviews Write a review

Jessy is a freakin magician. Don’t take your vehicle anywhere else.

Craig Richards

21:41 13 Apr 21

Jesse did an amazing job on removing a bad dent from my car. You can't even tell where the dent was! I went to a well known auto body shop (initials CC) first and they said that the dent could not be removed without over 8 hours of work and at a cost well over $1100. Jesse did it in one hour and at over 5X LESS! Jesse will be the only company I visit for dent removal from now on! Also, he does great auto detailing too! Every customer I met only raved about Jesse!

Brian Nini

14:01 20 Mar 21

Jesse is so talented, honest and treats my cars exactly the same way he would treat his own. He is so focused when he works, giving 110% of his undivided attention to making sure his workmanship is beyond outstanding. I can't say enough about his professionalism and credibility.Glenn Laiken

Glenn Laiken

12:46 13 Feb 21

Jesse is a huge car enthusiast, and cares a lot about his work. He did a great job removing some parking lot dings. I'd come back here for any other car that gets dinged later.

Brian Ly

15:37 02 Feb 21

I'm a bit of a perfectionist. I notice details that pass most people by, so when I say Jesse's work is excellent, I mean EXCELLENT! I had Jesse put his top of the line ceramic coating on my new black car. Of course, black shows everything, so it has to be done just right. And, it was, every detail was done to perfection. I recommend Jesse's work unequivocally. If there were ten star review options, I would give him ten stars!

John G

16:39 23 Dec 20

I made such a great choice going to this shop to get the many small dents out of my car. Jesse was extremely nice and easy to talk to, I knew when I stepped in the shop that my car was in good hands. I had my car back dent free and sparkly clean in less than a week. Seriously goes above and beyond with his services, I couldn’t be happier!

Dana Gerraputa

17:39 05 Dec 20

Great experience with Jesse, he saw my son's truck had a Army sticker on it, and gave me 10% discount without having to ask, and thanked him for his service. Class ACT!!!!!!!!!!!!

Bruce Winesett

12:58 05 Nov 20

Can’t begin to explain how happy I am with my ceramic coating job . Jesse did an amazing job making this love of mine shine better then new . Truck has over 259k miles on it and looks better then the day I walked into the dealer!!! No lie !! I’m extremely impressed with what he did. I would strongly recommend calling him before elsewhere. He explained the process in detail and so I could actually understand what I was getting and what it was going to do for me. Not sure how long my motor will last but it will definitely look new till she’s done for .

mike fede

19:27 24 Oct 20

Jesse is unmatched in professionalism and his craft! There is a reason this gentleman continually receives 5-star ratings = because he deserves them. :)Just a pleasure to work with because he is fast, accurate and humble.Thanks to Jesse my first experience with PDR won’t be my last, but rather my first go-to.

J L

12:00 24 Oct 20

Jeffy is a Great guy, NEVER came across such a wonderful, HONEST, friendly and reasonable professional in my lifetime!

srinivas mutpur

13:58 23 Oct 20

I just recently had my car Ceramic Coated. I love it. Jesse is a great guy to work with and very professional. He explained all the details of the service that would take place. I would strongly recommend Jesse if you are thinking of having anything like this done to your vehicle.

Karen Diggs

14:31 16 Oct 20

Jesse did a fantastic job on repairing my nearly brand new SUV and made it look flawless again. It was a small ding that didn’t damage the paint near the back license plate and I initially took it to Caliber Collision. They had their paintless repair guy tell me it cannot be repaired without being dismantled, sanded, painted, cured, and reassembled which would be well over $500. Jesse completed this for a fraction of this price, in a timely manner and was available and a very convenient location and waiting room. I would definitely recommend him time and time again. I am providing before and after photos. Be sure to go here first for any ding or small dent repair.

Audrey J. McLaughlin

17:35 19 Sep 20

From the first email I knew I had made a good choice using Form &Finish . Jesse the owner was very responsive in setting me up an appointment with a ballpark price. Sent me a Google calendar invite with the time date and map link. Also got a text reminder of the upcoming appointment. The minute you meet him he gives you that warm feeling with his great personality. Started when he said he would. My car had about a 4” crease in the door. I can’t even tell where it was exactly after he finished. He took me back into his shop to show me what he had done and wow the shop is immaculately clean. I will recommend this company to everyone.

Mike.Holmes South Carolina

17:03 17 Sep 20

I had done ceramic coating research and found there were many many options. Considering the cost I decided to call and talk to Jesse. You immediately know when you are talking to an experienced knowledgeable professional. Jesse was that guy. The quality of the work, the answers to all of my questions, the aftercare ensuring the coating remains durable. He literally just texted me to let me know it was going to rain soon. Awesome and worth every penny!

Louis Domonte

20:41 28 Aug 20

I cannot be any happier. The owner knows his stuff, and he is very professional and precise. The shop is immaculate, and he has every tool you can imagine to get the job done. I highly recommend Form and Finish. You will not be disappointed. I had few dents around my car, it was done in timely fashion and perfect!

Sam Eftek

21:22 11 Jun 20

Other dent repair facilities said my dent could not be repaired without causing damage. I researched the Internet, called Form & Finish and talked to Jesse and he told me to bring it in. Took it to him and an hour later I’m leaving with a perfectly removed dent. When I got home I inspected the site of the former dent and could not determine where it used to be. Great guy, professional service and unmatched workmanship. I’m sharing my experience with all my friends. Thanks Jesse!

Mike Simpson

02:31 04 Jun 20

This place is great. Got me in day of and the door dings are gone! Very reasonably priced, I'll be taking my girlfriend's car here next.

Mark DiMascio

20:59 03 Jun 20

Great experience with Jesse removing $500 worth of dents including a fairly large one on an aluminum hood. Quick and honest service, he’s now my go-to guy if I ever need help again.

Brent Finnell

12:36 01 May 20

Jesse is a pdr master!

John Shaheen

16:35 15 Apr 20

If you're looking for a quality PDR from someone who takes great pride in their work, then you've found the right place! Jesse has helped repair dents from multiple vehicles past and present and his attention to detail is second to none! When you receive a estimate he makes it very clear what the expectations are, and he lives up to his word. I will continue taking my vehicles to him and would not hesitate to refer others to him if asked. Thanks again Jesse!

Sean Behrendt

14:05 14 Feb 20

We have used Form and Finish many times, Jesse is a true perfectionist at his craft and has mastered the art of PDR better then anyone else we’ve used in the past. Don’t hesitate to call this company!!!

William Stephans

04:41 12 Feb 20

Outstanding in every way! Great customer service and even better results. Jesse is a magician! He removed several dings and a dent from my 2015 Mustang. It looks like a new car again.

Keith Klaus

16:26 11 Feb 20

Jesse took a dent out of the passenger side fender of my 2015 Silverado that was right on a body line.I'm super particular about my vehicles and thought for sure the fender wouldn't meet my standards after the repair. Dropped the truck off with Jesse and a few hours later, looked as good as new. Jesse even popped out two very small dents on the same fender that I got while driving on a gravel road for no extra charge. The level of customer service that Jesse provides is non-existent this day in age and I recommend him to everyone.

Jake Doster

16:26 11 Feb 20

Jesse is fantastic. Responsive, professional, honest, fairly priced, fantastic work. He will come to you or you can come to him. He took several large dents out of my car and it looks fantastic. I have no hesitation about using him and sending others there, and I would recommend this shop unconditionally.

Evan Sauda

23:04 03 Jan 20

I am amazed at the quality of repairs that Jesse is able to achieve. I had a dent in my BMW that I thought was going to have to go to the body shop but I decided to stop at Form and Finish first and I am so glad that I did. Not only did he repair the dent 100%, I picked it up later that same day.Amazing service and a super nice guy.Thanks Jesse!

John Danz

22:33 03 Dec 19

Recently I had the absolute pleasure of meeting Jessie at Form and Finish PDR thanks to an awesome individual who decided to maliciously open their car door into the side of my black 2016 Mazda Miata. This blessing to society and parking genius did not leave a note, but as a parting gift, customized my drivers side door with two dents, white paint transfer, and a scuffed clearcoat. After researching several paintless dent removal companies in the Charlotte area, I contacted Jessie at Form and finish PDR, based primarily on his 5 star review rating. I scheduled an appointment and Jessie gave me a "ballpark" quote over the phone; obviously he would not be able to give a concrete quote without actually seeing the damage. Jessie was ready to start working on my car when I arrived for my appointment. Not only was he respectful of my time, but he charged me under what the original quote was. Jessie's work is amazing. My car door has been returned to its former glory thanks to Jessie. His knowledge of how to work with JDM car paint is impressive. He treated my car as if it was his own. Jessie was respectful and considerate of my time, vehicle, and my wallet. I would highly recommend Form and Finish PDR. Many thanks, Jonathan

Jonathan J

15:27 24 Sep 19

Had a several dents on top of my Accord roof and trunk from branches and nuts that fell on my car during some past storms. I was looking for some dpr in my area and came across Form and Finish. We went there on a Saturday afternoon and I met the owner/specialist, Jesse, and he was extremely knowledgeable with what needed to be done with the dents. Jesse is familiar with the newer methods using hot glue to remove the dent and diagnosed that I didn't even need to removed the headliner (which saved money and time).As I was about to schedule a future appointment since I thought the shop was about to close, Jesse offered to work on it right there on the spot and get it done within an hour. Wow!! Great service and the work was perfect. He even worked on fixing a dpr repair that was done by the dealer that I didn't realize was even there.A+ service, rates and work. Thanks Jesse.

Richard Zulaybar

19:28 09 Sep 19

Great guy, great price, great work. My wife was amazed, true art form. He's special.

Joseph Gendoes Jr

22:03 26 Jul 19

Fantastic customer service with impressive results.

Austin McCarthy

16:33 25 Jul 19

I recently was visiting family in Illinois and on Memorial Day a hail storm decided to visit. When I returned home, I checked out several repair shops and Jesse(owner) of Form and Finish impressed as a person you can trust and a knowledgeable repair person. I was not wrong.... his work is excellent....I could not thank him enough. I would recommend him to anyone who needs dent repairs.

John Sahr

18:26 14 Jul 19

Jesse (the business owner) does amazing work! I took him my 2017 Toyota Avalon, which had been clipped in a grocery parking lot. It had creases in the door and door frame. Jesse removed the creases for a very reasonable price. With the exception of a chip in the paint (he doesn't do paint), it looks brand new. He also polished some deep scrapes and scratches on the bumper and the opposite door, and made them disappear.In addition, he is very friendly and helpful, and treated me very well from start to finish. You can trust your car to him.

Joy Forster

13:02 19 Jun 19

Just had my Mercedes SL worked on by Jesse at Form and Finish Paintless Dent Repair in Pineville. I had a pretty sizeable dent in the lower section of my drivers door caused by a shopping cart. Made me sick every time I saw it. I stopped in and had Jesse take a look at it. After about 1 1/2 hrs of work on his part the dent virtually disappeared! His work was amazing. Much much cheaper than any body shop. No paint work, just a lot of talent on his part. I could not be happier with the work.

K Jk

20:55 14 Jun 19

Form and Finish was the 1st , best ,and greatest paintless dent I ever went to. I was close by and they were about to close in 30 minutes (3:00). Got there within 10 minutes of them closing and Jesse looked at my dent. My intention was since the were closing in 10 minutes i was going to be turned away. But Jesse was like if i want to he will take care of it at the moment. So I went on and had it done. He told me how long he has been doing this and that made me even more comfortable with him doing it. Always remember cheap dent removal aren't good and good cheap dent removal aren't cheap. But what i will say is that the price was "EXCELLENT" and the quality of "A+". I would recommend any and everyone!!! A+ to Jess. 👍👍👍👍

Tony Perry

20:48 11 May 19

I recently had my truck worked on by Jesse at Form and Finish Paintless Dent repair. I found them via a google search. I was impressed from the start. You work directly with the owner, Jesse, who will be doing the work on your vehicle, as there is no middle man. I prefer this as I feel there is more care and attention to detail given when things are explained directly to the customer, rather than going through a sales associate. I found Jesse to be very knowledgeable, honest and up front, and did great work at a very reasonable price. He explained exactly what he would be able to do, and then exceeded my expectations. I would highly recommend seeking out Form and Finish when needing any scratch and dent work on your vehicle in the future, you will not be disappointed.. I will be going here again if needed. Thanks again Jesse for doing a great job!

Chad Mirabile

18:17 23 Apr 19

March 2019. Quality-professional-competitive pricing. Had my 2018 Chevy Duramax Silverado coated with ceramic shield and it looks fantastic! Very satisfied! You will not find a more meticulous, diligent, thorough, attentive business. Give Jesse a call, you won't be disappointed.

K Brause

21:50 26 Mar 19

Jesse is amazing!!! I really appreciate his great customer service and wish there were more people like him! He restored my headlamps and made them look brand new. Thanks very Much!!!!

Kayla Sandlin

02:15 12 Mar 19

I had an overall amazing experience here, Jessie is able to work magic. Definitely the best body repair shop in Charlotte. I had damage in an extremely hard place to repair and Jessie made it look like the car was brand new. The customer service was unreal and I can’t recommend this establishment enough, 5/5.-James 1996 Del Sol

james langlois

14:57 23 Feb 19

Removed a door ding and polished a few scratches. Great customer service, pricing, and most importantly excellent work. Highly recommend.

I. K.

21:20 14 Feb 19

I would give 100 stars if I could, Jesse is a real artist on Cars (dents, scratches and paint work). I would strongly recommend everyone to take their car before your lease inspection. Amazing personality to work with. Thanks Jesse!!!

Vijayakumar Krishnan

18:34 02 Feb 19

I am very happy with the results with my car it looks like new. Jesse fixed a few dents on both sides of my car and restored my headlights. He is friendly and professional!

Lina Loaiza

00:03 29 Jan 19

Another amazing job by Jesse. He is right - this is as much art as science. Huge dent in hood like 4” to 6” around and seemingly too deep for 100% fix - Jesse thought he could get 70% to 80%. I was stunned when I picked the car up as you really couldn’t tell there was any damage. Superb!

Gregory Lichtwardt

23:01 09 Jan 19

Wow, Jesse did an awesome job! I cannot tell where the dent was even though there was a slight scratch in the paint! He also took out a scratch on my hood that I hadn't noticed until he pointed it out to me. Great service and great value! Just what the Doctor ordered —Thank you Jesse!!!

MW S

20:36 27 Dec 18

Jesse did a great job removing a difficult dent with a crease from my truck. Good guy and small business owner. Have already showed his business card around to people at my work with dents and dings.

Chris

12:28 13 Nov 18

madhu shankar

05:20 19 Oct 18

I don’t often leave reviews, but it was such a great experience! Genuinely impressed with Jesse’s work and demeanor. It was such a relief to see the dent in my door gone without a trace. Great work, clear expectations and fair pricing. I hope I don’t need to come back, but I wouldn’t hesitate if the need arises. Thank you!

Joseph Tucker

18:50 09 Oct 18

HIGHLY recommend if you have any dent or dings that need to be addressed. Jesse was very helpful and knowledgeable. He removed dents in my car that other places had told me would require paint work with ease. I would recommend you take any type of car from a Hyundai to a Lamborghini, you won't regret choosing him. He has 20 years of experience and it shows with out doubt!

Ryan Fagan

15:38 28 Aug 18

My 2018 Tacoma. Jesse fixed my truck perfectly! No sign of original damage. Fantastic Workmanship!

Joel Cardona

18:25 23 Aug 18

I am a 25 year veteran manager from the auto industry and I am familiar with the "paint less dent repair" trade. I chose Form and Finish to repair a hood dent on a newly acquired vehicle. Jesse scheduled me the next morning at his shop in Pineville and he was punctual, friendly and professional. His shop is immaculate however he also does mobile work. Jesse spent several hours working on my vehicle and the finished work was unbelievable. The dent had been smack on the front center crease of the hood, not an easy repair, however when it was finished, there wasn't the slightest sign that a dent had ever existed. Jesse does not do work that is "good enough", which is so common here, but instead does the work of an artist, literally. I would consider myself to be an expert in this field and Jesse may be the best dent repair person I have ever seen in my career. As a matter of fact, Jesse is so good that insurance companies in Australia, New Zealand and Canada have called for him when major storms hit.

Philip Michael

17:44 11 Aug 18

My 2014 Mazda 3 was a casualty of me being a softball coach. I need to park much farther away from the field! A 4" dent on the roof above my driver's door. A 6" dent on the driver's side rear passenger door. I brought car in for an estimate and met a incredibly knowledgeable & friendly man named Jesse. He gave me a very fair estimate and emailed it to me with pictures. I went home and did my homework. I found 18 Google Reviews with a perfect score of 5/5. That's all I needed to lock in my decision. I called Jesse back and booked an appointment to get the dent removed. I brought my car in at 9:30am and by 2:00pm, Jesse called me to let me know the car would be ready in 30-45 minutes. When I got there, my car was out front. I walked up to the car and could not see a hint of the two dents anywhere! It was visually incredible. Jesse took the time to show me and talk me thru what he did. I was blown away. And emailed me my paid invoice with before & after pictures. Jesse not only knows his stuff, the guy is genuinely just a really nice person. I will definitely recommend all my family & friends with similar issues to Jesse. Well done my friend and Thank You!

Don NIcholas

20:41 10 Jul 18

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Frequently Asked Questions

Ceramic Coating FAQ’s

1) What is a Ceramic Coating?

2) Why are ceramic coatings so expensive?

3) How are ceramic coatings applied?

4) How long do ceramic coatings last?

5) How do you remove a ceramic coating?

6) Is a ceramic coating safe for my vehicle’s paint?

7) If my car has pre-existing damage can a ceramic coating still be applied?

8) How long do I have to wait to wash my vehicle after a ceramic coating is applied?

9) How long do ceramic coatings last?

PDR FAQ’s

1) What is Paintless Dent Repair?

2) Why is Paintless Dent Repair better than traditional dent reapir?

3) Does Paintless Dent Repair work on hail damage?

4) Is Paintless Dent Repair covered by insurance?

5) Does PDR work on door dings & creases?

6) What kinds of damage does PDR NOT work on?

7) What are the benefits of paintless dent repair

8) How does Paintless Dent Repair work?

What is Paintless Dent Repair?

Why is Paintless Dent Repair better than traditional dent repair?

Does Paintless Dent Repair work on hail damage?

Is Paintless Dent Repair covered by insurance?

Does PDR work on door dings & creases?

What kinds of damage does PDR NOT work on?

What are the benefits of paintless dent repair?

How does Paintless Dent Repair work?

What is a Ceramic Coating?

Why are ceramic coatings so expensive?

How are ceramic coatings applied?

How long do ceramic coatings last?

How do you remove a ceramic coating?

Is a ceramic coating safe for my vehicle’s paint?

If my car has pre-existing damage can a ceramic coating still be applied?

How long do I have to wait to wash my vehicle after a ceramic coating is applied?

How long do ceramic coatings last?

What Our Customers Are Saying...

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